Frequently asked questions
What is speciality coffee and why is it different?
We source all of our coffees ourselves and only choose coffees which are grown at sustainable farms. Unlike traditional, commodity coffee (otherwise known as Robusta), our high quality Arabica coffees can only be cultivated by highly skilled farmers working with smaller lots than usual. These specialty varieties are grown at higher altitudes and are tended to without heavy use of pesticides.
In Berlin, we then roast the coffees delicately and carefully in a manner which showcases the coffees natural attributes. This approach is often referred to as the 'nordic style' of roasting. Traditional, cheap coffees are over-roasted, burnt and bitter. Our specialty coffees are roasted at lighter temperatures resulting in a far smoother, richer and more delicious cup.
I have never heard of Jaeger Morris, is it new?
We have worked in the coffee industry in Berlin for about 15 years, but Jaeger Morris is a brand new venture. We're excited to have you journey with us!
What does Jaeger Morris do?
We select and roast specialty coffees in Berlin.
How do I choose a coffee?
Please see the following article:
When do you ship your orders?
At the moment, we only ship on Wednesdays. Orders received by 9 pm the day before will proceed on the next shipping cycle. We do this to guarantee maximum freshness of your beans.
Where do you ship to and how much will it cost?
At the moment, we ship throughout the whole European Union. Keep an eye out though, as we plan to expend this very soon to UK, Switzerland and many other European countries.
The offer you the best possible price, we give you a choice between shipping providers at check out, together with the best price they can offer.
Can I return my order?
We accept returns if the product arrived damaged (excl. light wear from shipping) or if we sent the wrong product. Please get in touch for more information.
My favourite coffee is sold out, can I order it again sometime?
If a coffee you want has sold out, you can enter your email address to be notified of when it's available again. We roast frequently.
Do you do wholesale for cafes and larger clients?
Absolutely! Please get in touch to find out more.